- Course Summary
- Who Should Attend
- Instructor Info
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Course Description
8D Problem Solving is a course designed to cover all aspects of using the 8D methodology to contain, solve and eliminate problems. The training includes reference to, and guidance in the use of, common problem solving tools-such as Brainstorming, Is/Is-not analysis, 5-why, flowcharting, etc. The course content covers:
- Initial understanding of 8D, what it is and how it relates to other Quality Planning systems
- Steps of the 8D Structure
- Contain the event
- Form team
- Identify the problem
- Contain the problem
- Identify Root Cause
- Identify Corrective Actions
- Implement Actions
- Take Preventative Actions
- Recognize the Team
- Assessment
Download the Course Overview
Cancellation Policy: Registrations cancelled fourteen (14) or more business days prior to a course will receive a refund minus a $50.00 non-refundable service charge. Registrations cancelled less than fourteen (14) or more business days prior to the scheduled course, as well as registrations who do not attend, will forfeit the entire registration fee. Substitutions for registrants unable to attend may be within one business day notice.
Who Should Attend
This training is recommended for those who are required to complete, or manage the completion of, 8D reports. Anyone who wishes to understand how 8D works. Those who may be involved in 8D based problem solving, as a manager, supporter or team member.
PRI Training Instructors
PRI Training courses are taught by subject matter experts and qualified leaders in Quality. An average instructor has more than 15 years of experience in the quality industry and an established background in the subject matter they teach.
All instructors undergo a rigorous screening and training process that includes:
- Completion of a detailed application with a minimum experience requirement
- An interview with PRI Training staff and/or senior PRI Training instructors
- Participation in courses taught by qualified PRI Training Instructor Trainers to learn how to conduct a PRI Training course effectively
- Co-teaching at least one course in each subject area with a PRI Training Instructor Trainer who observes and evaluates their performance
- Receiving formal feedback from PRI Training Staff and Instructor Trainers
- Formal evaluation after each class from course participants
- Quarterly instructor reviews